Clinical Scheduler
Nav Central LLC Nav Central LLC Forney, TX Forney, TX Full-time Full-time $13 - $15 an hour $13 - $15 an hour 13 days ago 13 days ago 13 days ago Job
Summary:
Provides customer service to patients, physicians, and other callers in a closely monitored clinical call center environment by scheduling appointments, verifying insurance data, and coordinating appropriate physician access.
Responsibilities:
Provides customer service to patients by coordinating services, directing callers to appropriate physicians for appointment (utilizing medical/clinical knowledge), and providing special instructions Determines appointment type and urgency then schedules appointments Communicates scheduling information, instructions, and directions Captures and verifies referrals and cancellation reasons, insurance coverage, and physician data Acts as a liaison for outside referring physicians and facilities to resolve scheduling issue between patients and providers then review and confirm appointments Maintains acceptable performance in quality, patient experience, customer satisfaction, teamwork, and medical terminology Utilizes customer service skills to resolve patient's concerns and issues Other duties as assigned
Benefits:
Company Provided Life Insurance Medical Insurance Dental and Vision Insurance Leadership Training Growth Opportunities Earned PTO- Vacation and Sick 401K Schedules:
Full-time:
5 day work week Monday-Friday 10am-7pm Job Type:
Full-time Pay:
$13.
00 - $15.
00 per hour
Benefits:
401(k) Dental insurance Health insurance Life insurance Opportunities for advancement Paid time off Vision insurance Medical specialties:
Orthopedics Primary Care Sports Medicine Urgent Care Schedule:
8 hour shift Day shift Holidays Monday to Friday
Experience:
Customer service:
1 year (Required) Medical terminology:
1 year (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
Summary:
Provides customer service to patients, physicians, and other callers in a closely monitored clinical call center environment by scheduling appointments, verifying insurance data, and coordinating appropriate physician access.
Responsibilities:
Provides customer service to patients by coordinating services, directing callers to appropriate physicians for appointment (utilizing medical/clinical knowledge), and providing special instructions Determines appointment type and urgency then schedules appointments Communicates scheduling information, instructions, and directions Captures and verifies referrals and cancellation reasons, insurance coverage, and physician data Acts as a liaison for outside referring physicians and facilities to resolve scheduling issue between patients and providers then review and confirm appointments Maintains acceptable performance in quality, patient experience, customer satisfaction, teamwork, and medical terminology Utilizes customer service skills to resolve patient's concerns and issues Other duties as assigned
Benefits:
Company Provided Life Insurance Medical Insurance Dental and Vision Insurance Leadership Training Growth Opportunities Earned PTO- Vacation and Sick 401K Schedules:
Full-time:
5 day work week Monday-Friday 10am-7pm Job Type:
Full-time Pay:
$13.
00 - $15.
00 per hour
Benefits:
401(k) Dental insurance Health insurance Life insurance Opportunities for advancement Paid time off Vision insurance Medical specialties:
Orthopedics Primary Care Sports Medicine Urgent Care Schedule:
8 hour shift Day shift Holidays Monday to Friday
Experience:
Customer service:
1 year (Required) Medical terminology:
1 year (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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